About FileMule
FileMule was built for one simple reason: moving fi les should be easy, reliable, and respectful of your time.
In a world where digital collaboration moves fast, sending large fi les shouldn’t slow you down, require workarounds, or compromise professionalism. FileMule exists to make fi le sharing straightforward—no friction, no clutter, no confusion.
Whether you’re a creative professional, entrepreneur, small business, or growing organization, FileMule gives you a dependable way to send what matters, when it matters.
Our Philosophy
We believe file sharing should be:
Simple
— Upload, send, and move on.
Reliable
— Your files arrive intact, every time.
Professional
— A tool that reflects how you work.
Accessible
— No unnecessary barriers or complexity.
Technology should support productivity, not get in its own way. FileMule is designed with that belief at its core.
What We Do
FileMule provides a clean, intuitive platform for transferring fi les quickly and securely—without forcing users into bloated systems or confusing workflows.
We focus on:
Fast uploads and downloads
Large file support
Shareable links that just work
A streamlined user experience built for real-world use
No gimmicks. Just a tool that does its job well.
Who We Serve
FileMule is built for people and teams who value efficiency and clarity, including:
Creators and designers
Consultants and agencies
Entrepreneurs and startups
Educators and nonprofits
Businesses sharing fi les with clients or partners
If you send files as part of your work, FileMule was built for you.
Looking Ahead
FileMule is part of a new generation of digital tools focused on practicality, trust, and long-term value. As the platform evolves, our commitment remains the same:
keep file sharing simple, dependable, and user-first.
We’re building FileMule to grow with you.
Effective Date: January 31, 2026
These Terms and Conditions ("Terms") govern your use of the FileMule file sharing platform and related paid and subscription services. By using FileMule, you agree to these Terms.
You must be at least 18 years old or the age of majority in your jurisdiction to use the Services.
You agree to:
Provide accurate registration information
Maintain security of your credentials
Accept responsibility for all account activity
We may suspend accounts that provide false information.
FileMule provides file upload, storage, and transfer tools. Features vary by free and paid subscription plans.
We may modify features at any time.
You may not use FileMule to upload, store, or distribute:
Illegal content
Copyright-infringing material
Malware or malicious code
Exploitative or abusive content
Personal data without authorization
Content that violates sanctions or export laws
We may remove files and suspend accounts without notice.
Storage is temporary unless otherwise stated
Files may expire automatically
We do not guarantee availability or recovery
You are responsible for backups
Paid plans may include additional storage, transfer limits, and features.
By purchasing a subscription:
You authorize recurring billing
Fees are billed in advance
Plans auto‑renew unless canceled
Taxes may apply
Price changes may occur with notice
Payments are non‑refundable except where required by law in the EU or applicable US state law.
Where required, EU consumers may have a statutory withdrawal right for digital services unless waived at purchase.
Payments are processed by third‑party processors. We are not responsible for processor errors or outages.
You retain ownership of your files.
You grant FileMule a limited license to host, process, and transmit files to provide the Services.
All FileMule software, branding, and platform content are owned by the Company.
We respond to copyright complaints under the U.S. DMCA and similar EU laws.
Notices should be sent to: [email protected]
Services are provided on an "as available" basis. We do not guarantee uninterrupted or error‑free operation.
To the maximum extent permitted by law, Services are provided without warranties of any kind.
To the fullest extent permitted by law, FileMule is not liable for:
Data loss
Service interruption
Indirect damages
Lost profits
Total liability is limited to fees paid in the prior 12 months.
You agree to indemnify FileMule against claims arising from your content or misuse of Services.
We may suspend or terminate accounts for violations or risk.
For U.S. users: Laws of [Insert State].
For EU users: Mandatory consumer protections of your residence country apply.
Disputes may be resolved by binding arbitration unless prohibited by law.
We may update these Terms. Continued use means acceptance.
FileMule owned by Sikhona, Inc. Ashburn, Virgina 20147 United States [email protected]
Effective Date: January 31, 2026
FileMule ("FileMule," "Company," "we," "our," or "us") provides a cloud-based file sharing and transfer platform similar to WeTransfer, including free and paid subscription services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website, applications, and Services anywhere in the world including the United States, the European Economic Area (EEA), the United Kingdom (UK).
By using FileMule, you agree to this Privacy Policy.
We collect the following categories of information:
Name and email address
Account registration details
Login credentials
Billing and subscription information
Payment details (processed by third‑party payment processors — we do not store full card numbers)
Support communications
Files you upload and transfer
File metadata (file size, type, transfer logs, timestamps)
IP address
Device identifiers
Browser type and version
Operating system
Usage and activity logs
Referring URLs
Cookie and tracking technology data
For paid plans we collect:
Subscription tier
Billing status
Renewal dates
Transaction history
We use information to:
Provide file transfer and storage services
Create and manage accounts
Process payments and subscriptions
Deliver download links and transfer notifications
Provide customer support
Improve performance and reliability
Monitor abuse, fraud, and security threats
Enforce our Terms
Send service-related notices
Send marketing communications (where permitted by law or with consent)
Comply with legal obligations
If you are in the EEA or UK, we process personal data under these legal bases:
Performance of a contract (providing the Services)
Legitimate interests (security, fraud prevention, service improvement)
Legal obligations
Consent (for optional marketing and certain cookies)
We may share information with:
Cloud hosting providers
Content delivery networks
Payment processors
Email and notification vendors
Security and fraud detection providers
Analytics providers
Professional advisors
Legal authorities when required
A successor entity in a merger, acquisition, or asset sale
We do not sell personal data.
We do not use uploaded file contents for advertising purposes.
Files are stored and processed solely to provide transfer and storage functionality.
Files may be automatically deleted after expiration or retention limits.
We may scan files using automated systems for malware, abuse, or security threats.
We may remove or block files that violate our Terms or the law.
We retain personal data only as long as necessary to:
Provide the Services
Maintain subscriptions
Resolve disputes
Enforce agreements
Meet legal obligations
Transfer files are typically deleted after expiration periods unless users choose extended storage through paid plans.
We use cookies and similar technologies for:
Authentication
Session management
Preferences
Analytics
Fraud prevention
Marketing (where permitted)
EEA/UK users will receive cookie consent controls where required.
Depending on your state, you may have rights to:
Access personal data
Delete personal data
Correct inaccurate data
Opt out of certain data uses
You have rights to:
Access your data
Rectify inaccurate data
Erase data
Restrict processing
Object to processing
Data portability
Withdraw consent
Submit requests at: [email protected]
We may verify your identity before fulfilling requests.
We may transfer data to the United States and other countries. For EEA/UK transfers, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
We implement administrative, technical, and organizational safeguards to protect data. No system is completely secure, and we cannot guarantee absolute security.
FileMule is not intended for children under 13 (or under 16 in parts of Europe). We do not knowingly collect children’s data.
We may update this Privacy Policy. Changes will be posted with a revised effective date.
FileMule owned by Sikhona, Inc. Ashburn, Virginia United States [email protected]
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